Kristin, H – Raleigh, NC | Garage Door Service

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Curb Appeal on a Budget

Home improvement projects can be expensive, and many homeowners are still wary of spending money on renovations, despite the improving real estate market. So what’s the best way to spruce up the appearance of your home without breaking the bank?

Replacing your new entry door or garage door are two low cost improvements that can be made to not only improve your home’s curb appeal but also the resale value of your home. When someone looks at your house from the street, what is the first thing that they see? Is it your broken, worn out, paint-chipped garage door or entry door that lacks in pizzazz or personality? Does your garage door make your home look like every other home on the street? What do your doors say about your home? Do they say “neglected” and “unkempt” or does it say “look at me, I’m classy, unique and upscale”. A garage door alone can account for up to thirty percent of a home’s exterior that is seen from the street, so having an attractive garage door is especially vital to great curb appeal. But a garage door should be appropriately matched to the home’s architectural style. Not sure which garage door fits your home the best? Try out Sears Garage Solutions handy Door Designer tool at myonsite.amarr.com, which lets you choose from different home styles and then helps you select an appropriate garage door based on your home style.

The 2011/2012 Remodeling Magazine Cost vs. Value report indicates that a new garage door or entry door are two quick and inexpensive projects that can almost pay for themselves while making your home more attractive. Over the last few surveys conducted by the Remodeling Magazine Cost vs. Value Report, installing new garage doors has been the project moving up the most in the rankings in terms of return on investment when your home is sold. In fact, an upscale garage door now ranks as the #2 upscale project that recoups the most when a home is sold. A mid-range garage door now ranks as the #4 mid-range project that recoups that most when a home is sold.

A new garage door is a sensible and impactful choice when looking to give your home a quick facelift without breaking your budget. Whether you’re making these changes to enjoy for yourself, or to make your home more marketable, now is a great time to get outside and focus on curb appeal. Call Sears Garage Solutions toll free at 888-486-3667(DOOR) to learn more about new garage doors and to schedule a free in home estimate. Don’t forget that Sears has special no-interest financing available if paid in full in 12 months. Call toll free 866-282-5083 to learn more about the no-interest financing.

Read more about the Cost vs. Value Report click – http://getsearsgaragedoors.com/downloads/sears-cost-vs-value.pdf

Posted on 8/21/2012

Terms of Use

TERMS AND CONDITIONS

The use of the searsgaragedoors.com website(this ‘Website’) and the sale of products and serviced offered on this Website are governed by the terms and conditions set forth below and all other disclaimers, guidelines, policies and terms and conditions of sale appearing on this Website. Your use of this Website in any manner, whether browsing, activating an account with us or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. Sears reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this Website.

Please note that the guidelines, policies and other terms and conditions of use and sale at the retail stores of Sears, Roebuck and Co. (‘Sears’) and other Sears-affiliated or co-branded websites may vary.

Usage Restrictions

You may access and view the Content (as defined below) appearing onthe Website for personal, non-commercial use only. You may download and/or copy certain portions of the Content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark or other proprietary notices contained on the Content, (b) do not modify or alter the Content in any way and (c) do not make the Content available to any third party. Sears reserves complete title and full intellectual property rights in any Content that you download from this Website.

You agree to use this Website only for lawful purposes. The following activities are strictly prohibited: (i) misrepresenting the identity of a user; (ii) tampering with this Website; and (iii) conducting fraudulent activities.

Privacy Policy

Sears use of personal information that you may submit to Sears through this Website is governed by the Sears Customer Information Privacy Policy. Please see Privacy Policy

Effective 8/14/2009

This web site is owned and operated by a Sears Holdings Corporation entity (“Sears Holdings”). At Sears Holdings, we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to write to our Webmaster at webmaster@customerservice.sears.com. This Privacy Policy applies to information collected through this web site. Please note that our subsidiary Lands’ End will continue to maintain its own privacy policy. You may view Lands’ End’s privacy policy by clicking here: http://www.landsend.com/customerservice/services_policies/PS_privacy.html.

Sears Holdings may update this policy from time to time. Please check our policy periodically for changes. Your use of this web site, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law.

This Web site is a general audience site and does not knowingly collect personally identifiable information from children under 18 years of age.

What Type of Information Do We Collect?

We may collect personally identifiable information (“PII” – for example, your full name, email address, mailing address, telephone number, or credit card number) from you when you voluntarily submit the information to us when you purchase items from us. We need this information in order to process and fulfill your order and to notify you of your order status, in order to register you as a user of this site or to provide you with services. We may also collect PII from you if you choose to subscribe to our email program, or participate in sweepstakes, contests, and surveys, or in connection with content or suggestions you post on this site.

We also collect non-personally identifiable information (“Non-PII” – for example, interests, hobbies, lifestyle choices, groups with whom you are affiliated) from you when you choose to provide or post non-PII information on this web site.

Non-PII may also be collected from you by means of Cookies and Pixel Tags. Cookies are small bits of information that this web site places on your computer. We and our 3rd party service providers use cookies and Pixel Tags to identify your IP address, browser type, domain name, and specific web pages through which you click. This data is collected automatically and utilized to help us look for trends to improve our web site and your interactive experience. The cookies allow us to recognize you when you return to the Web site and to provide you with a customized experience that we feel will be of value to you. The cookies that are configured by this web site do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. Additional information regarding browser cookies and how to disable them is described below.

We may also collect additional information about you from third parties including demographic information (such as number of household members, age, and gender) and purchase preference information. We use this information to customize your experience on our web site and on other Sears Holdings family of business web sites and to provide you with the most relevant products, services and offers.

What Information Do We Share and with Whom?

We do not rent or sell your information to outside marketers. We may share your information (as described above) with members of the Sears Holdings family of businesses to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. The Sears Holdings family of businesses includes all Sears Holdings affiliates, as well as other selected businesses with which Sears Holdings or its affiliates have a relationship and which have agreed to adhere to our strict standards for providing quality products and services, responding to your needs, and protecting customer information.

In certain circumstances, we may share your information with service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with this policy.

We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of Sears Holdings and its affiliated companies or their employees and agents, to protect the safety and security of users and members, and to protect against fraud.

Sears Holdings may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.

Can I Disable Cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable cookies, please note that you may not be able to take full advantage of a personalized experience on this Web site and on other Sears Holdings family of business web sites.

How Do We Handle Personally Identifiable Information Collected on Children?

Please click here to read our Children’s Online Privacy Policy for information on our general policy regarding the collection of personally identifiable information on children under 13 years of age. This privacy policy addresses our general policy regarding the following:

Collection of children’s personal information
Use of children’s personal information
The method of obtaining parental consent
The method of obtaining access to the child’s information

Each Sears Holding’s family of sites that may be directed to children under 13 will contain a specific version of our Children’s Online Privacy Policy that will address specifically each of the points listed above for that site.

What About Links to Other Web sites?

This web site may contain links to other web sites outside the Sears Holdings family of web sites. Sears Holdings is not responsible for the privacy practices of other non-affiliated web sites. You should read the privacy statements of each and every web site that collects personally identifiable information.

What About Online Advertisements?

We partner with third-party service providers known as Ad Networks to serve ads on our behalf across the Internet. Using Cookies and Pixel Tags (also known as Web Beacons), Ad Networks collect anonymous information about your visits to our web site and other web sites in order to deliver advertisements that may be of particular interest to you. This process does not involve the collection of any personally identifiable information (PII). The Ad Networks do not know your name, phone number, address, email address or any personally identifying information. If you do not wish to receive relevant ads based on this technology, you can opt-out by visiting the Network Advertising Initiative’s (NAI) opt-out page here.

This web site may also carry advertisements from other companies. Sears Holdings and its affiliates are not responsible for the privacy practices of these other companies. Once you click on an advertisement, you should check the applicable privacy policy of the third party or advertiser site to determine, among other things, how they will handle any PII they collect from you. These third party advertisements may also contain cookies or web beacons. We do not control these third party cookies or web beacons and you should check the applicable privacy policy of the third party or advertiser site to see whether and how it uses cookies or web beacons.

We do not share any personally identifiable information about you with the advertising networks. To find out more about how the networks manage the privacy of information in conjunction with delivering ads online, please go to: http://www.doubleclick.com/us/corporate/privacy/ or http://www.atlassolutions.com/privacy2.aspx#atlas_website In addition, the Network Advertising Initiative offers useful information about Internet advertising companies; also known as ad networks, including information about how to opt-out of their information collections. See http://www.networkadvertising.org/participating/ for the list of NAI members and http://www.networkadvertising.org/managing/opt_out.asp for the opt-out page.

Is My Information Secure?

We maintain reasonable and appropriate physical, electronic and procedural safeguards to protect your information. Your information is located on a secured server behind a firewall. When you enter PII, we encrypt that information using secure socket layer technology (“SSL”). While we do work very hard to protect your privacy, no method of security is 100% effective and we cannot be responsible for the actions of those who may gain unauthorized access to your personal information. Sears Holdings makes no warranties, express, implied or otherwise as to the ultimate effectiveness of these reasonable and appropriate safeguards.

How Can I Access My Information?

You can personalize your experience on the Sears Holdings family of web sites by becoming a registered Member. By registering, you will be able to tell us what products and services interest you, and whether you wish to receive e-mail about special sales, promotions and other events. Once registered, you can review and maintain your account information at anytime by clicking on the ‘My Profile’ link at the top of each web site page. Your account information is secure and is accessible by using a password that you select. To become registered user, or to modify your current preferences, click here.

Can I “Opt-Out” of Receiving Promotional E-mails?

From time to time, we may send you e-mails with promotional offers if you opt-in to receiving such emails. If you would no longer like to receive e-mailed special event information, sales notifications or other promotional messages from this web site, you can unsubscribe from this site’s e-mail marketing list by following the unsubscribe link located at the bottom of each promotional e-mail. Your e-mail address will be removed from this site’s email marketing list within 10 days.

Will I Receive Notice of Changes to the Privacy Policy?

As mentioned above, from time to time we may modify this Privacy Policy to reflect industry initiatives or changes in the law, changes in our collection or use practices, or changes in our web site’s features or technology, and such modifications shall be effective upon posting on this web site. Your continued use of this web site after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes.

Garage & Garage Door Safety

The garage space can have many uses including storage, workshop, bike shop, you name it. But the garage and the garage door can also be quite the safety hazard if you are not careful.

Your garage door is the largest entry door to your home, and for many families today it is the primary entrance. Did you know that your garage door weighs several hundred pounds and has many moving parts? The U.S. Consumer Products Safety Commission reports that each year since 1990 an average of 20,000 people visit the emergency room each year for garage door-related injuries. Understanding garage safety can help protect you and your family. Below you will find a list of safety rules you can discuss with your family and even post in your garage to help remind everyone.

Keep your garage space neat and organized. A neat and organized garage can prevent tripping or falling. The concrete garage floor can be very painful and damaging in a fall.
Clearly mark all poisons and flammables and place out of children’s reach. Children can be very curious. Make sure that all paints, pesticides, oils, gas, etc., are clearly marked and in a place where they cannot be reached by a child or spilled by accident.
Make sure tools and ladders are properly stowed. A ladder should never be left in an upright position. Fold the ladder and hang or place along the side wall of your garage so that it won’t fall on anyone, children will not be enticed to climb on it, and it will not cause someone to fall. Also, make sure all sharp and pointed objects are carefully secured out of reach.
A garage door is not a toy. While many children find it fun to run beneath the door while in motion, this is very unsafe and children can easily become trapped under the door. Let your family know that they must keep a clear distance from the garage door while it is in motion.
Check your garage door for the safety “electric eyes” or sensors. The safety sensors should be properly connected and aligned. If your garage door is older, or if it has not been properly maintained or installed, you may not have functional safety sensors on your garage door. These are located near the bottom, left and right sides, of the garage door and should be approximately 4-6 inches from the garage floor.
Call a Sears Garage Solutions professional for garage door maintenance, tune-ups, and spring replacement. Garage Doors that are not properly maintained can be not only a nuisance but also a safety hazard. The torsion springs (located at the top center of the garage door) are under extreme pressure and can cause severe injury if they should snap. A broken spring can also cause the sudden fall of a garage door. If your garage door spring breaks, call a trained Sears Garage Solutions professional for spring replacement.
Keep garage door opener remotes and transmitters out of children’s reach. Make sure that no one is near, or touching, the garage door while it is in motion. Never put your door down when not in site or without additional safety features or precautions. Aside from the size and weight of the garage door crushing a person, there are many hinges and folds in a garage door, of which hands and fingers are often the subject of injuries.
Enact Emergency Release – Make sure everyone understands the importance of the Garage Door Opener Emergency Release cord and how to use it properly. Explain to children that this is not a toy and it is very a that it is only used for emergencies. Explain those scenarios where it may be necessary to use this properly.

Sears Garage Solutions
Doors, Openers, Repair, Maintenance

Posted on 9/13/2012

Maintaining Your Garage Door & Garage Door Opener

Many families today use their garage door as the main entry point to their home. Often times, we may forget, or take for granted, the 300 independently moving parts and pieces required to safely raise and lower our garage door. Failure of any of these parts could potentially damage your entire garage door or garage door opener. How many times each day does your garage door get raised and lowered? Do your kids use the garage door as a means of entering the home after school? What would happen if your garage door or garage door opener just stopped working?
Chances are panic would strike your household if your garage door wasn’t working. Especially, if your car was stuck inside, a child couldn’t get in the house after school, or if your garage door was stuck in an open position and you were unable to secure your home and belongings. Garage Door Repairs always occur at the most inopportune times. But did you know that proper maintenance of your garage door and garage door opener could prevent unexpected and costly repairs? It is recommended that you have a professional garage door company inspect and tune-up your garage door annually. Sears Garage Solutions professional, trained technicians will also perform a 20-point garage door safety check with every garage door tune-up. Our garage door tune-up includes –

General Diagnostic service call
- Inspect garage door sections, track, counterbalance system, hinges, rollers, and external weather seal
Tighten all bolts/screws
Lubricate garage door panel hinges, rollers, and springs
Rebalance garage door, if necessary (adjust spring tension)
Adjust Garage Door Opener travel and safety settings, if necessary
Lubricating Garage Door Opener sprocket and chain
Check down-force pressure of Garage Door Opener
Align electronic eyes if applicable for Garage Door Opener

While this will help prevent surprising and costly garage door and opener repairs, we understand that these things happen; and when they do, you need someone who will respond quickly and be considerate of your needs and concerns – someone you can trust. If you do have an unexpected garage door or garage door opener repair, Sears Garage Solutions is happy to assist. Give us a call after all; your satisfaction is guaranteed.

Posted on 11/5/2012

12 MONTHS, NO INTEREST
(IF PAID IN FULL WITHIN 12 MONTHS)

On most Sears Garage Solutions products and services over $149 with your Sears card and over $299 with your Sears Home Improvement Account.

No interest for 12 months when you are using a qualifying Sears card. Interest will be charged to your account from the purchase date if the balance is not paid in full within 12 months or if you make a late payment. Minimum payments required. Subject to credit approval. Valid for most Sears Garage Solutions products and services over $149 with your Sears card and over $299 with your Sears Home Improvement Account. Extra percentage off cannot be combined with the other Sears card discounts. Excludes Sears Commercial One® accounts and Outlet Stores. Sears Home Improvement Account^SM applies on installed merchandise only.Offer not valid in all market areas. Offer expires 12/31/2018.

IMPORTANT DEFERRED INTEREST PROMOTIONAL DETAILS (when offered):
No interest if paid in full within the promotional period. Interest will be charged to your account from the purchase date if the purchase balance is not paid in full with in the promotional period.

With credit approval, for qualifying purchases made on a Sears card (Sears Commercial One® accounts excluded). Sears Home Improvement Account^SM valid on installed sales only. Offer valid for consumer accounts in good standing and is subject to change without notice. May not be combined with any other promotional offer. Sears cards: As of 6/1/2018, APR for purchases: Variable 8.74%-26.74% or non-variable 5.00%-26.49%. Minimum interest charge: up to $2. See card agreement for details, including the APRs and fees applicable to you.

Sears Cards are issued by Citibank, N.A.

WARRANTIES & GUARANTEE

GARAGE DOOR WARRANTY

Sears offers some of the strongest warranty packages in the industry. Up to a lifetime on the door sections on all the Sears Carriage House Collection and Sears’ three-layer Traditional Steel Collection garage doors. Sears warranties on labor and hardware as good as, or better than, other garage door brands.

GARAGE DOOR REPAIR/SERVICE WARRANTY

Sears offers many different services which require different parts based on the service or repair provided. Sears will uphold warranties on parts and labor as outlined on the original service invoice. We offer the manufacturer’s warranty on all parts. Warranties on labor are based on the coverage period as outlined on the service invoice. If a customer’s merchandise fails to operate for reason related to the original complaint or repair service, Sears will perform any labor related to the original complaint or repair service free of charge.

GARAGE DOOR OPENERS WARRANTY

Warranties will vary for Craftsman Garage Door Openers depending on the model number.

SATSIFACTION GUARANTEE

You can count on Sears Garage Doors for our no hassle Satisfaction Guarantee on all of our Entry Door and Garage Door products and services. Our trained, professional technicians will ask you to inspect their work immediately following the service. We value our customers and appreciate any opportunity to be able to service you and insure you are completely satisfied with the service you received. If you are not completedly satisfied, contact us within 30 days from the date of service and we will make our best attempt to resolve your issues. Sears must be permitted to inspect and remedy your concerns. Sears guarantee would be null and void if subsequent service has occurred.

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Kristin, H – Raleigh, NC

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